Saturday, June 13, 2009

Singapore - Technical Support Manager

Technical Support Manager Post Date: 13 Jun 09Brief Overview:

Based in Singapore, the regional headquarters for Asia Pacific, the Technical Support Manager is responsible for leading all programming, technical support, and technical training operations for the APAC region.

Essential Job Functions:

Provides senior level technical leadership for the APAC region.
Oversee AMX programming projects including team resource coordination, scheduling and quality assurance checking for project deliverables.
Lead Technical Support organization providing dealer support via telephone, e-mail, and on-site travel.
Coordination and delivery of AMX technical training to support the APAC dealer base.
Provides excellent customer service through verbal and written communication skills.
Motivate and mentor the technical support team.
Inspire customer confidence through professional presence and self-confidence.
All other duties as assigned


Requirements:

Degree in computer science, electronics or related technical field.
Proven ability to lead technical project teams to deliver solutions on time and within budget.
Strong knowledge of computers, operating systems, hardware, networking, and automation/control.
Excellent interpersonal skills dealing with customers at all levels.
Experience with AMX product or other similar Control System products is desirable.
Ability to work in a fast paced environment.
Occasional regional and international travel required
*Please specify “Technical Support Manager” in subject line when you submit your resume

*Please send MS Word version of your resume to work@amx.com

*This job description is not intended to be all-inclusive

AMX is an Equal Employment Opportunity Employer