Saturday, June 13, 2009

Singapore - Senior / IT Support Engineer

Senior / IT Support Engineer Post Date: 13 Jun 09Role: Senior / IT Support Engineer
Report To: IT Manager
Location:Singapore/Asia Pacific (APAC) Region

Description :
This is a regional IT support role for APAC where the potential candidate will be involved in a wide range of Information & Communication Technology. The person should have at least 4 to 5 years of experience, with good planning, organizational, communication and interpersonal skills. He/she must be a team player, resourceful and self-motivated in driving forward IT strategic initiatives. He/she must also have the ability to prioritize and meet deadlines in a fast pace environment.

Key Responsibilities:

Responsible for a wide range of technologies, performing 1st and 2nd level support of desktop, server and network components for APAC offices, including installations, configurations, deployments and upgrades

Function as a liaison between local/regional offices and other IT support teams (Global IT Service Desk, Wintel Admin, etc.) in ensuring successful implementation and knowledge transfer/handover in roll-out and maintenance

Client focused and able to manage business expectations

Incident, problem and change management of infrastructure service

Work with the IT manager to continuously look for ways to improve the overall efficiency and capability of IT systems and infrastructure, and potentially reduce the total cost of ownership in IT operation

Assist the IT manager in planning and reporting

Able to perform potential shift work and support out of office hours


Key Technical Requirements:

Mandatory strong technical skills in the areas of desktop/laptop and peripheral devices support

Experience working on voice, data networking and server technologies

Proven track record in infrastructure support and maintenance

Exposure in IT infrastructure (specifically, desktop and server) improvement initiatives

Any industrial recognized certifications, such as MCSE, Server+ and ITIL foundation, will be an added advantage


We offer you:

Citco Fund Services (Singapore) Pte Ltd is a dynamic company operating in an ever changing and challenging environment. The position offers a competitive salary and benefits. All our staff receive excellent training and opportunities exist for motivated individuals looking to build a career in the Hedge Fund industry.


If you are interested in this opportunity, please send your curriculum vitae and covering letter outlining your interest in the position via e-mail to hrcfssingapore@citco.com.