Monday, September 8, 2008

Singapore - Regional Client Service Associate I

Regional Client Service Associate I Sep 08Be part of the team in our Central Lab. Job scope includes:

§ Investigate problems related to subject visits, until resolution is complete by issuing outgoing queries, addressing incoming queries/answers from sites as well as responding to internal queries

§ Provide technical support to Investigator Sites, CRA and Sponsors on questions or issues of protocol requirements including collection instructions, shipping, supplies and testing in call center environment.

§ Responsible for receiving packages, scanning packages, checking and verifying specimens received, to scan and label specimen received into racks

§ Responsible for receiving storage samples into the storage module of database, and assign appropriate freezer space depending upon temperature requirement for the specific study. 'Stores out' storage samples.

- Degree or Diploma in Science related field

- 1-2 years of relevant working experience

- Knowledge in call center and basic laboratory knowledge

- Good computer knowledge.

- Good communication and interpersonal skills, results oriented and a team player

- Willing to handle laboratory specimens

- Willing to work shifts and on weekends.

Interested applicants please e-mail your CV and expected salary to:

Eileen.Lim@iconplc.com

Closing Date: 17 September 2008

Only shortlisted candidates will be contacted