Reporting to the Customer Administration and Financial Services Manager, the Collections Executive will primarily perform collection functions and maintain the finance contracts. He/She will resolve any financial disputes in a diplomatic and professional manner and is expected to perform other related receivable functions. While carrying out the job, he/she will ensure that all audit requirements are adhered to.
The candidate is also required to perform administrative duties for the Collections Team in Singapore and other regional sites if necessary. Duties include making frequent outbound collection calls, managing the team’s email account, cancellation paperwork, letters, payoff quotes, collections batching, weekly and period end reporting.
Candidate Profile
Minimum 3 years’ experience in consumer finance collections
Persuasion and negotiation skills are essential
Demonstrates effective problem-solving skills
Well-organised and has a keen eye for detail
Highly service-oriented and is an effective team player
Able to handle all matters in confidentiality
Must be able to communicate well in English.
Being able to read and speak Japanese is an added advantage.
Proficient in MS Word, Excel, Access and Outlook
Only Singaporeans, Permanent Resident and Dependent Pass Holders need to apply.
At MVCI Asia Pacific, our Associates enjoy a wealth of benefits as part of our focus on total compensation. With the flexibility to relocate and take advantage of opportunities within Marriott International throughout the world, your career opportunities are infinite! If you believe you are the one we are seeking, we look forward to receiving your cover letter and resume giving full details of qualifications, experience as well as current and expected salary at:
Email: recruitap@vacationclub.comWe regret that only short-listed candidates will be notified.
