10 years experience in IT Service Management capacity providing application support
Preferably ITIL manager certified or experience in ITIL implementation with global/regional organization
Must have >8 years of managing teams providing application delivery and global support of multiple applications with 24x7 coverage in a FSI industry
Experience in Change Control process, monitoring and escalation issues in production service environment
Mature people management skills, budget management and experience in building teams
Strong customer-service orientation. Works well in multicultural workplace
Application:
Please submit resumes by email, in MS Word format:
Please state the position you are applying for in the subject field of your email
Reason for leaving current and previous employment
Current remuneration
Expected remuneration
Notice period required to leave current job/date available to start work
Nationality/PR Status
Email: vivian@cornerstone-career.com
