ITIL manager certified or experience in ITIL implementation with global/ regional organization
Setting up Service Level requirements and agreement during the service design
Manage the Service Level reviews, reporting and improvement initiatives during service operation
Experience in providing Problem Management as well as Incident Management services to the customers.
Black Belt 6 Sigma certified professionals preferred
Banking domain experience preferred
Responsibilities:
ITIL manager certified or experience in ITIL implementation with global/ regional organization
Setting up Service Level requirements and agreement during the service design
Manage the Service Level reviews, reporting and improvement initiatives during service operation
Black Belt 6 Sigma certified professionals preferred
Application:
Please submit resumes by email, in MS Word format:
Please state the position you are applying for in the subject field of your email
Reason for leaving current and previous employment
Current remuneration
Expected remuneration
Notice period required to leave current job/date available to start work
Nationality/PR Status
Email: IT@cornerstone-career.com
