Sunday, April 5, 2009

Singapore - Insurance Executive

Insurance Executive Post Date: 03 Apr 09
The Insurance Executive will attend customer's policy enquires and process insurance claims with excellent customer service and professional manner. He/she will report to the team leader and work independently to improve efficiency of claim processes and ensure customer loyalty.

Key responsibility includes:

Process all incoming claims

Adjudication of claims including liaising with legal advisors, medical institutions, relevant government bodies, claimants, policyholders and other insurers to determine validity of claims and liability of policy

Reviews and authorizes claims within pre-established limits.

Assist Team Leader with investigation of complex/high value claims for recommendation to the Claims Committee

Ensures claims processing documentation in system and hard files is completed accurately within the specific SLA and meets compliance requirements

Handle policy holder's enquiry on policy sales, coverage & claim matters.

Participates in service recovery where required

Assist Team Leader to review and standardize claims practice and strengthen claims control


Requirement

Diploma holder in Insurance or Law with 2 years' relevant experience in claims management

Knowledge of general insurance, medical terms will be a definite advantage

Able to work independently as well as in a team under pressure

Possess good initiative, interpersonal and communication skills

Effective Bilingual / Strong written skills required

Certificate in General Insurance (CGI) certification is desirable


Please submit your application by emailing a detailed resume indicating last drawn and expected salary in MS Word Format to: hr@mondial-assistance.com.sg
(Only shortlisted candidate will be notified)

MONDIAL ASSISTANCE (ASIA) PTE LTD
143 Cecil Street #13-01 GB Building Singapore 069542
www.mondial-assistance.com