Saturday, April 11, 2009

Singapore - Customer Service Officers / IT Helpdesk Specialists

Customer Service Officers / IT Helpdesk Specialists Post Date: 11 Apr 09Customer Service Officers / IT Helpdesk Specialists

We are currently looking for several experiencedCustomer Service Officers with good experience in customer service skills to join us as Admin Officers or Customer Service Officers. We are also hiring IT Support Specialists with good experience in providing IT Helpdesk Service to corporate environment.

Admin Officers (Frontdesk Role)Job Requirements: (CLICK HERE TO APPLY)

At least a Diploma
Fresh graduates with relevant customer service and admin experience arewelcome to apply
Possess friendly nature and enjoy speaking with people
Possessexcellent interpersonal andcommunication skills
Proficient in Microsoft Office Applications (Word, Excel & Outlook)
Able to front visitors, andhandle enquiries
Able to work with minimum supervision
Customer Service Officers (Inbound calls only)Job Requirements: (CLICK HERE TO APPLY)

At least Diploma or Degree
Fresh graduates with relevant experience in Customer Service or Call Centers are welcome to apply
Possessexcellent interpersonal and communications skills
Customer-oriented with the passion to serve and understand customers' needs
Able to understand the customers' needs and pay attention to details
Able to work with minimum supervision
Able to provide excellent solving skills to customer's enquiries and feedback
Opento work on rotating shift would be advantegeous, though not compulsory. (thereare various openings - Shift / Non-shift)
IT Helpdesk SpecialistsJob Requirements: (CLICK HERE TO APPLY)

At least a Diploma
Min 1 year experience in providing IT Helpdesk Support or Desktop Support
Good knowledge in troubleshooting software and hardware problems in Windows environment
Able to guide users to perform basicprocedures to verify the problemand carry out simpletroubleshooting
Possess friendly nature and enjoy speaking with people
Possessexcellent interpersonal andcommunication skills


**Applicants should be Singaporean citizens or hold relevant residence status.**For applying for Admin Officer role, please attached a recent photo along with your resume

Interested applicants, please email your updated resume in MS Word format to Garek (garek@eps.com.sg), stating your availability, current and expected salaries.

Thank you.

We regret that only short-listed candidates will be notified.