Provide helpdesk support for desktop issues pertaining to operating systems, software applications, network and hardware failures and email problems
Escalate any unresolved issues to higher level
Ensure timely resolution of all logged issues accordingly to committed SLA
Coordinate with 3rd party vendors/suppliers on hardware technical issues
Assist in the installation and configuration of operating systems, software patches and Windows servers
Requirements
Applicants must possess at least a Nitec in Engineering,Computer Science/Information Technology or equivalent
Preferably bilingual in English and Mandarin to liaise with vendors/suppliers
Applicants should be Singaporean citizens or hold relevant residence status
Additional Informations:
East Area; 5-10mins walk from MRT station
Staggered hours from 7am-7pm
Fresh graduates welcome! Training provided!
Interested applicants, please send in your detailed resume, indicating current/expected salary and availablity in MS Word format to: sharon.tan@opusit.com.sg
