Position : Customer Service Executive
Salary : $1,800 to $2,700
Requirements :
-- Degree/ Diploma and bilingual in English & Mandarin.
-- At least more than 3 years relevant experience and have worked in environment which focuses on ensuring customer (internal/ external) satisfaction
-- Working experience in policy servicing administration and customer servicing
-- Able to work independently as well as a good team player
-- Working knowledge of AS400 will be an added advantage
-- Good communication and written skills and conversant in English, Mandarin and dialects.
-- Good interpersonal skills and pleasant personality.
Responsibilities :
-- Attend to work in clients, telephone calls, mails and emails enquiry relating to policy servicing, underwriting, and issuance of policy issues and other enquiry
-- To attend to administrative duties relating to policy servicing in Customer Service & Relations Department.
-- To liaise with other departments on product quotations and issues relating to policy servicing, underwriting, issuance of policy, claims etc.
Please email your resume to lim@elitegp.com
