The Role:
-- Attend to incoming calls and handle overseas customer enquiries
-- Provide advice to customers onthe company'sproducts and services
-- Build up customer loyalty through excellent customer service etiquette and attend to customer individual needs
-- Maintain customer database and send out acknowledgement letters
-- Prepare quotation and liaise with customers on follow up
Pre-Requisites:
-- ITE/O Level/A Level/Diploma in any Discipline
-- Minimum 1 year working experience in customer service
-- Proficient in spoken and written English and able to converse in Mandarin and Cantonese
-- Able to anticipate problems and make sound judgment in handling customer complaints
-- Proficient in MS Office applications
Important Note:
-- Only Singaporeans and Singapore PR need apply.
-- Interested applicants are required to submit their resume in MS Words format to darcywee@pplesearch.com.
