Singapore - Application Support Specialist

Position Posted Application Support Specialist15 Sep 08System Administrator15 Sep 08 Company Description3T Consulting, headquartered in Singapore with a fast growing operation in Hong Kong with partners in Asia, is a company with its interest in IT/Technical Consulting and HR Outsourcing. Through the intelligent use of technology, talent and tools, we bring about the deliverance of quality assured services to our clients in Asia. Having extensive experience in IT/Technical project management and technical talent placement, 3T is in the frontline of providing the convenience of a specialized one-stop Technical Talent Management Service Provider. 3T has a strong foothold in the banking and financial services, technology and telecommunication, logistics and distributions sectors; and we continue to improve and enhance our knowledge with continuity in research and development in human capital management, technology and methodologies. In anticipation of our scope of projects and the increasing need of specialization locally and regionally, we are urgently looking for professionals with the following skills. If you think you have what it takes to be part of a dynamic and proactive team do let your presence be felt.

Application Support Specialist Job Descriptions :

To support the application portfolio locally and regionally
To provide in-dept support for specific applications within the application portfolio with the related departments
To understand the needs and problems and application workflows
To diagnose problems, define and co-ordinate the implementation of solutions individually and with other team members regionally
To develop a broad knowledge and understanding of technology and business related items in order to identify and prioritise issues and their solution.
To keep in close relationships with the business users and follow up problems with them to ensure problem resolution and ensure appropriate feedback
To understand the problems as the user point of view and interpret them into the specific technical problem
To be the contact person to the user and related departments in ensuring issues important to the users are identified and addressed or re-directed to the appropriate area
To proactively seek out and repair system inconsistencies as well as provide trouble-shooting assistance and solutions for production problems
To develop effective lines of communication with customers, infrastructure support and other departments within IT
To develop and implement tools to maintain, monitor and troubleshoot all applications and infrastructure, automating where applicable
To plan and coordinate system releases, create and maintain documentation for training, trend analysis and troubleshooting.

Job Requirements :

Degree in Computer Science or related discipline
Minimum 5 years of relevant working experience with strong technical emphasis and logical thinking and problem solving
Excellent working knowledge in Unix, Sun Solaris(Unix Scripting, System Admin command), Oracle 10g, PL/SQL, Sybase, MQ, Java, C++, Windows Server 2003 knowledge
Those working in Financial Institution with FX and MM products will be an advantage
Excellent communication and written skills to communicate all levels locally and regionally
Enjoy working in a multi-cultural environment
Able to work under pressure with minimum supervision
Be a team player to achieve goals efficiently

Interested applicants, please forward your resume in MS Word format to sgjob@3t-consulting.com.

For more job opportunities, please visit our website www.3t-consulting.com in Singapore Job Opportunity section.